FAQs
Products
We will try our best to have the most accurate image on the website, sometimes the design may change due to different shipments which we wouldn’t have noticed. So the photos aren’t contractual, and if you want to make sure of the ones we have, contact us on WhatsApp and we will provide you with the current photo from our warehouse.
All bottles come in different shapes and sizes. You can find the volume of a bottle on its label box or our website description.
If you would like to learn more about a particular bottle, reach out to us via WhatsApp or Customer Service and we will get the information for you.
Yes, why not? There are many ways you can get in touch with us. Drop us a text via WhatsApp, email, or drop by our retail store (by appointment basis only) Our staff will be more than happy to assist you.
Shipping & Delivery
Your orders will only be processed after payment verification is completed. After we receive the payment, we shall process your order within 1-2 working days.
We are open on Saturday from 9am to 1pm and close on Sunday and Public Holidays.
Yes, you can. Enter the address you want to deliver under "Shipping Address" at the checkout.
Others
It could take time, ranging to a few weeks depending on stock availability. Feel free to contact us if there's an urgency to purchase certain products.
Yes, we do have this service! Get in touch with us and we will be able to assist you further with your enquiries.
It’s not available at the moment. Thank you.